Frequently Asked Questions

Pre-Sales Questions

About Monthly and Pre-Paid Packages

Q: Is there a difference between the Monthly and Pre-Paid Packages?

A: There are no differences in the inclusions or services. Both packages are exactly the same in that regard. The only advantage with a pre-paid package is the discount you receive for pre-paying. Essentially, pre-paid packages offer 12 months of service for the price of 10 months, saving you over 15% on our pay by the month package options. For businesses which have the spare cash to take advantage of the pre-paid deal or which would like to bring forward a tax deduction for the current financial year, pre-paid packages are a great way to save some money!

Q: Can I switch from a Monthly Package to a Pre-Paid Package?

A: Yes. You may switch from a Monthly Package to a Pre-Paid Package at any time up to 6o days after you AGREE & SUBSCRIBE on our order page and receive a full credit for monies already paid to us.

NB: Pricing for all services and packages is in United States Dollars ($USD). We are unable to accept orders for Monthly Packages denominated in any currency other than $USD. We accept $USD, $AUD, €Euros and £STG for Pre-Paid Packages only, at pre-negotiated rates. Please email accounts[at]roimedia.ltd if you wish to negotiate a rate with us.

 

About Your Website Design Package

Q: What’s included in my Website Design Package?

A: All of our websites offer a variety of standard features. What those features are varies a little from time to time but we do keep the list updated on our What’s Included section of the Website Design Package page. In addition to the inclusions mentioned on our list, our websites have a number of premium plugins installed to create and manage forms, build galleries and sliders, manage pages, improve SEO performance, protect against hacking, etc. If there is anything special that you think you might need on your website please ask your Project Manager about it in your initial design brief and we will do our best to assist you.

Q: How long will it take to complete my website?

A: We complete more than 85% of new projects in under 30 days. The number one reason why websites take longer to complete is customers failing to deliver to us things like content for their pages, high-resolution logos and images, etc. Prompt feedback is also absolutely essential to launching your website quickly. The sooner you get our designers what they need, the sooner we’ll be able to launch your new website.

About Your Content Creation Package

Q: What is a content creation package?

A: The content creation package is an optional extra, only available to those purchasing a pay by the month or pre-paid website design package. The package is designed to assist website owners with creating primary content for their website.

Q: How much does a content creation package cost?

A: Our no deposit, pay by the month content creation package costs $300.00 per month, for 12 months. A pre-paid content creation package costs $3,000.00.

Q: What’s included in my content creation package?

A: Our copywriters will research and write up to five pages of the primary content for your website. Copy length will usually be in the order of 300-500 words and by default will be SEO friendly.

Q: How good are your copywriters?

A: All of our primary content copywriters are native English speakers and most hold at least one university degree. They all understand how to conduct proper research and write persuasive SEO friendly copy.

Q: How do I know that I am getting unique copy?

A: Due to the sheer volume of information being published on the web each day there is almost no such thing as 100% unique content. As a precaution, we run all copy that our writers produce through Copyscape, which is a service that checks for and verifies the uniqueness of web-based copy.

Q: What do I need to do?

A: You understand your own products and services better than our copywriters ever can or will. Firstly, you’ll be expected to complete a copywriting brief for us. We will email you a link to the page where you can complete this. Secondly, you’ll be expected to review the copy we create and provide appropriate feedback until we get the message right.

Q: I have an e-commerce website. Can you provide copy for all of my products?

A: No. We do not write product specific copy for e-commerce stores. If we are building you an e-commerce style website you will be required to provide all product-related copy.

About Your Logo Design Package

Q: What’s Included with a Standard Logo Design Package?

A: First up, you’ll be asked to complete an online design brief for us. In the brief you’ll have the chance to express your ideas, tell us about your colour and design preferences, provide links to logo designs that you love (and hate) and generally explain what you would really like in a logo. From that brief, one of our senior designers will create three logo concepts for you. Choose the design concept that suits you best, then work with our senior designer to get the logo looking exactly how you like it, making up to 10 design revisions. When you’re 100% happy we’ll provide you with all the file formats you’ll ever need to manage and use your new logo.

Q: What’s Included with a Premium Logo Design Package?

A: Premium design packages also start by you completing an online design brief. Once we have your brief a creative director will review it in detail, then reach out to you directly to organise a formal video design meeting over Skype, Facebook, Zoom, etc. The idea of the meeting is for our creative director to clarify what you need and want and for you to put forward even your most abstract ideas. After the meeting, we’ll create three logo design concepts to work with. Our creative director will then work with you to produce the exact logo you want, including unlimited revisions. This is a premium Design package where you’ll be working with people of way above average talent and ability. When you’re happy, we’re happy – and we’ll provide all of the file formats you’ll ever need to use and manage your logo.

About Your Local SEO Package

Q: What is local search engine optimisation (Local SEO)?

A: SEO is the science of making your web pages visible in organic search results on search engines, primarily Google. Local SEO is the practice of making your website rank on Google for key search terms related to your business, specifically in your local area. For example, if you owned a mechanical workshop in Castle Hill, you might want to rank on Google for search terms related to mechanics and motor vehicle repair shops in Castle Hill and its surrounding suburbs.

Q: Why use Local SEO?

A: The No. 1 position in Google’s organic search results gets 33% of traffic, with positions No. 2 and 3 taking a combined 29%. That’s 62% of all traffic going to the first three positions. Ranking well in localised search results encourages visitation to your website and helps you to generate more inquiries and sales. It is an essential way to drive visibility for your business.

Q: What do I get in my Local SEO Package?

A: We commence with a full audit of your website looking for any technical issues. We then research keyword search volumes, review your competition and make objective decisions about which keyword sets should be targeted. Our team then commences methodically editing your page titles, meta descriptions, h tags and on-page copy to maximise the performance of your website. Our people will then start building relevant, inbound links to your website in order to “signal” to Google what your website is all about. This work is ongoing and we monitor results in real time to inform changes in direction.

Q: How will I know if my Local SEO is working?

A: We monitor targeted keyword sets in real time, as well as link-building and a range of other factors. You are able to access this information 24/7 via out Client Reports Portal. Additionally, a full report is emailed to you on the first day of each month, for the previous month. You can also contact ROI Media support at any time if you have any questions.

Q: Why should I choose ROI Media for my Local SEO?

A: ROI Media has a long and successful background in local, national and international SEO and regularly obtains results which can only be described as spectacular. You can check out some of those results by viewing our See More SEO Info page.

About Your Social Media Package

Q: What is blogging?

A: Blogging (weblogging) is the practice of writing articles and posting them on your website. Usually, those blogs would be about something related to the products and services that your business sells.

Q: What is social bookmarking?

A: Social bookmarking is the practice of sharing blogs from your website on social media properties, such as Facebook, LinkedIn, Google+, Twitter and Pinterest.

Q: Why should I bother with blogging and social bookmarking?

A: A very large proportion of people use social media, often seeking recommendations from friends about local businesses. Blogging and sharing on social media help to establish you and your business as the local experts in the products and services that your business provides. Social media also sends powerful signals to Google which may help to improve your visibility in organic search results.

Q: What do I get in my blogging and social bookmarking package?

A: Our copywriters will research and write one high-quality blog post per month for you and post it on your website’s blog. Those blogs will then be shared via your social media accounts, exposing your expertise to a number of potentially large audiences. Blogs to be published the following week will be available for review on your website, as drafts, by close of business each Friday. You are free to review and edit blogs as you please, prior to publication.

Q: What about social media accounts?

A: We can utilise any existing social media accounts that you have such as Facebook or LinkedIn. We will also create up to ten more social media accounts where blogs can be shared. As part of your package, our designers will revamp your existing social accounts with professional graphics. We’ll do the same with any new accounts which we create for you.

About Your Hosting

Q: Does my website design package include hosting?

A: Yes. All website design packages include 12 months of premium, high-speed hosting. In order to assist with the responsiveness and speed of your website, we use the CloudFlare content distribution network, which caches hundreds of copies of your website on servers around the globe.

Q: What happens with hosting after 12 months?

A: Towards the end of your Pay by the Month or Pre-Paid contract term you will be asked to select a hosting package. These range in price from $29 per month for standard hosting, through to $89 per month for fully supported hosting with a personal Webmaster to assist you with updates to your website, etc.

Q: What happens if I already have hosting?

A: We will encourage you to leave your current hosting provider as it is easier for us to manage your website from our own servers. We are also unable to make any server performance guarantees with regard to websites that we do not host directly.

Q: Do I get a discount if I already have hosting?

A: No. Our website design packages are very competitively priced and “all-inclusive”. We do not provide discounts.

About Your Domain Name

Q: What is a domain name?

A: A domain name provides a human friendly way to navigate to the server where your website is hosted. It also provides an opportunity for you to help with branding your business, online.

Q: Is domain name registration included in my Website Design Package?

A; Yes. We include registration of one Top Level domain name (subject to any eligibility requirements). If you require a specialised variation of a domain, such as .edu or .gov we are able to assist with the registration and management of these domains also, subject to your eligibility to use such a domain. Extra fees will apply for the registration of these domains as we do not have access to wholesale pricing for them.

Q: Do I own the domain that you register?

A: Yes. We will create a separate account for your domain name and provide you with all of the login details to manage it yourself. If you own other domains you can transfer them to your account and take advantage of the very low prices that we charge on purchase and renewal of domains.

Q: I already have a domain name – what’s the deal there?

A: Many of our new customers already own a domain name. If you already have a domain name it will need to be pointed to our servers when we are ready to launch your website. We can do this for you or will provide your domain administrator with the details they need to accomplish this.

Q: Do I get a discount if I already own a domain name?

A: No. Our packages are very competitively priced and “all-inclusive”. We do not offer discounts.

I've Subscribed for my package - what now?

Q: I’ve subscribed for my package – what now?

A: Once you’ve subscribed you should receive two emails immediately. One will be from ROI Media acknowledging your order and providing details of what packages you have selected. The second email will be from Stripe acknowledging your subscription. If you do not get these emails please contact support[at]roimedia.ltd and we will assist you.

Q: When do I speak to somebody from ROI Media?

A: We will contact you via telephone within one business day of receiving your order. After that call, you will receive an email which explains exactly what we need from you in order to get started with the development of your website. You will be assigned a project manager who you will communicate with directly. Their job is to bring your ideas to life and deliver the kind of website that you really need and want.

Q: How long will it take to complete my website?

A: We currently complete in excess of 85% of new websites in under 30 days. A great deal will depend upon how quickly you respond to requests from your project manager for information, feedback and items like high-resolution images, website copy, etc. The number one source of holdups in completing and launching new websites is the failure by clients to get us what we need, or respond to requests for feedback. If you get things to us in a timely manner you will find that things go smoothly and your website will be completed quickly.

When is my first monthly payment due?

Q: When is my first monthly payment due?

A: Your first monthly payment falls due one month after you AGREE & SUBSCRIBE on our order page.

How do I make my monthly payments?

Q: How do I make monthly payments?

A: Monthly payments are deducted on the due date each month from your nominated credit or debit card account, via Stripe.

Who and what is Stripe?

Q: Who and what is Stripe?

A: Stripe is an international company which manages payments for millions of business, like ROI Media. You can learn more about Stripe by visiting their website at https://stripe.com.

Can I pay some other way than Stripe?

Q: Can I pay some way other than Stripe?

A: For our No Deposit, Pay by the Month Packages Stripe is the only form of acceptable payment. If you wish to utilise our Pre-Paid option, we are able to accept one time payments via bank transfer to our account with HSBC Hong Kong, as an alternative to Stripe. Please contact us at accounts[at]roimedia.ltd for details.

What happens if I miss a monthly payment?

Q: What happens if I miss a monthly payment?

A: This stuff happens sometimes. Our policy is to attempt to debit your nominated account, once again, one week after we receive the dishonour notice. If that second payment dishonours we will contact you via email.

Q: Are there any fees associated with dishonours?

A: Stripe or your bank may charge you a dishonour fee on each occasion that a payment dishonours. We may also charge you a dishonour fee under the terms of our Service Agreement (Terms & Conditions), but we generally only apply that fee when we have to deal with repeated dishonours.

How do I get support for my website?

Q: How do I get support for my website?

A: All support requests including requests for your personal Webmaster to do something should be emailed to support[at]roimedia.ltd.

Q: Can I call somebody and get telephone support?

A: No. We do not provide telephone-based support.

Can you tell me more about ROI Media?

Who are ROI Media?

ROI Media Limited is a Hong Kong registered company which has been in business since 2010. The company was established by Asian-based Australian entrepreneur Tony Gavin, who still owns and operates the company in conjunction with his Filipino wife, Mitzi Cruz.

General Information

About ActiveCampaign

Q: What is ActiveCampaign?

A: ActiveCampaign is an intelligent marketing automation and CRM platform. It allows users to design sophisticated, automated marketing processes that save time and generate additional revenue for their businesses. ROI Media is an authorised ActiveCampaign reseller and operates their own, branded ActiveCampaign portal, VisiFunnel.

Q: How do I get ActiveCampaign?

A: In order to use ActiveCampaign we will need to set you up an account. This is a paid service, with the cost depending on the size of the email list/customer base that you wish to manage on the ActiveCampaign platform. Unless you are competent in using marketing automation tools, it is likely that you will need a variety of paid assistance in order to set up and manage this tool.

Q: How do I learn more about ActiveCampaign or get a quote?

To find out more about ActiveCampaign please email sales[at]roimedia.ltd.

About Client Reports

Q: What are Client Reports?

A: Our Client Reports system is run by Agency Analytics, an all-in-one dashboard that allows you to monitor your digital marketing activities via a simple and intuitive interface. The dashboard includes analytics for your website, SEO rankings, backlinks, Google AdWord and activity on selected social media channels.

Q: Will I have access to Client Reports?

A: Generally, only customers for whom we are running SEO campaigns or paid marketing activities have access to our Client Reports portal. Customers for whom we are not running paid marketing campaigns can also request paid access to Client Reports at a cost of $39 per month. If you would like to access this tool please email support[at]roimedia.ltd with your request

Q: How do I access Client Reports?

A: You will need to visit our Client Reports Dashboard and enter the Username and Password provided by e-websites. If you have not received a Username and Password or have lost them, please email support@roimedia.ltd and request them.

About Divi

Q: What are Divi Themes?

A: Divi Themes create and maintain a variety of WordPress templates and plugins, built to create visually stunning websites. Divi Themes are available for all websites developed by ROI Media.

Q: Do I have access to all Divi Themes Tools?

A: ROI Media has a multi-site developers license for all Divi Themes and Tools. If you want access to a particular tool please email support[at]roimedia.ltd.

About Domain Names

Q: What is a domain name?

A: A domain name provides a human-friendly way to navigate to the server where your website is hosted. It also provides an opportunity for you to help with branding your business, online.

Q: Do I own the domain names that you register on my behalf?

A: Yes. We will create a separate account for your domain name and provide you with all of the login details to manage it yourself. If you own other domains you can transfer them to your account and take advantage of the very low prices that we charge on purchase and renewal of domains.

Q: How do I register, renew or manage a domain name I have purchased through ROI Media?

A: Visit our domain management portal at http://roimedia.secureapi.com.au/. You can then log into your account using the username and password provided previously, by us.

Q: I’ve lost my username and/or password. How do I recover them?

A: Follow the Lost Password link on our domain renewal portal and follow the recovery instructions. Alternatively, you can email support[at]roimedia.ltd and we will reset the password and email or text it to you.

About Email

Q: Should I use ROI Media to serve my email?

A: We can do this for you but do not recommend it. There are many better alternatives to email management that PHP mail, which is what we offer. For small business customers, we strongly recommend the use of Google G Suite.

Q: What is Googe G Suite?

G Suite is a paid Google service offering exceptional value for money and excellent email management. Once you have subscribed to G Suite, your MX records will have to be modified on our server and/or CloudFlare. We provide this service for customers free of charge. Simply email suport[at]roimedia.ltd with your request.

Q: I am using ROI Media to serve my email. How do I access webmail?

A: Visit https://webmail.visisearch.net/ and enter your email address and password to access your email account.

Q: I am using an email client. How do I set that up?

A: Please visit the links provided for the official documentation/tutorial for each email client.

Gmail Account – https://support.google.com/mail/answer/56256?hl=en-GB&ref_topic=7065107

Yahoo Account – https://sg.help.yahoo.com/kb/mail-for-desktop/sln2056.html

Microsoft Outlook – https://support.office.com/en-US/article/Outlook-email-setup-6e27792a-9267-4aa4-8bb6-c84ef146101b

Windows Mail – https://support.microsoft.com/en-us/help/17198/windows-10-set-up-email

Apple Mail – https://support.apple.com/en-us/HT201320

Mozila Thunderbird – https://support.mozilla.org/en-US/products/thunderbird/emails-thunderbird/set-up-email-thunderbird

Android – https://support.office.com/en-us/article/Set-up-email-in-Android-email-app-71147974-7aca-491b-978a-ab15e360434c

iPhone – https://support.apple.com/en-ph/HT201320

iPad – https://support.apple.com/en-ph/HT201320

Q: What are my mail client configuration settings?

A: This will depend upon your device and a range of other factors. Please email support[at]roimedia.ltd and request a copy of your settings.

About Hosting

Q: Do ROI Media offer standalone hosting packages?

A: Yes. Just be aware that our servers are configured to best accommodate small business websites running WordPress, Joomla! and Mautic, with fairly limited amounts of inbound traffic. For more complex configurations you are better off with alternative hosting arrangements.

What’s included in the Hosting Package (Standard)?

A: The ROI Media Hosting Package (Standard) costs $29 monthly or $290 as a pre-paid package. The package includes primary hosting on our high-speed server, placement on the CloudFlare content distribution network, 99% uptime guarantee, 24/7 downtime monitoring and automated updates of WordPress or Joomla! core, plus automatic updating of any plugins or extensions which are capable of being updated in this manner. The package offers no included support. Support is charged at our standard hourly rate.

Q: What’s included in the Hosting Package (Premium)?

A: The ROI Media Hosting Package (Premium) costs $49 monthly or $490 as a pre-paid package. The package includes primary hosting on our high-speed server, placement on the CloudFlare content distribution network, 99% uptime guarantee, 24/7 downtime monitoring and automated updates of WordPress or Joomla! core, plus automatic updating of any plugins or extensions which are capable of being updated in this manner. Additionally, our Webmaster will log into your website on at least a monthly basis and update any non-automated extensions and plugins, provided you have your own licenses for these products. The package also includes full use of our commercial licenses for paid extensions and plugins in use on your website. The package offers limited support for server related issues only. Support is charged at our standard hourly rate.

Q: What’s included in the Hosting Package (Platinum)?

A: The ROI Media Hosting Package (Premium) costs $89 monthly or $890 as a pre-paid package. The package includes primary hosting on our high-speed server, placement on the CloudFlare content distribution network, 99% uptime guarantee, 24/7 downtime monitoring and automated updates of WordPress or Joomla! core, plus automatic updating of any plugins or extensions which are capable of being updated in this manner. Additionally, our Webmaster will log into your website on at least a monthly basis and update any non-automated extensions and plugins, provided you have your own licenses for these products. The package also includes full use of our commercial licenses for paid extensions and plugins in use on your website. Support for this package includes having our Webmaster make minor changes to your website for you and limited assistance with both server and non-server related issues, such as resolving minor issues with CSS and HTML codes, etc. Any major work that falls outside the scope of this package is chargeable at our standard hourly rates.

Q: How do I subscribe to a Standalone Hosting Package?

A: Visit our order page. Select “No” to the question in Item 4 which asks if you require a website and our hosting package options will appear. If you have any questions about hosting please email support[at]roimedia.ltd.

About Joomla!

Q: What is Joomla!?

A: Joomla! is an open source, content management framework for developing and managing websites. 

Q: What is open source software?

A: We have a whole section on this in our FAQ’s. You should read this if you’d like to get a full understanding of the many advantages for your business of using an open source platform like Joomla!

Q: Does ROI Media recommend Joomla!?

A: Joomla! provides an extremely robust and extensible platform for almost any kind of website, but has a very sharp learning curve. We would generally only recommend Joomla! to meet specific needs or for relatively advanced CMS users.

Q: How much does Joomla! cost?

A: As open source software, Joomla! is free to download. Joomla! is constantly being updated by the developer community, and updates are also available for free.

About Mautic

Q: What is Mautic?

A: Mautic is an open source marketing automation and CRM platform. It allows users to design sophisticated, automated marketing processes that save time and generate additional revenue for their businesses.

Q: What is open source software?

A: We have a whole section on this in our FAQ’s. You should read this if you’d like to get a full understanding of the many advantages for your business of using an open source platform like Mautic.

Q: How do I get Mautic?

A: In order to use Mautic on our server we will need to set it up for you. This is a paid service, with the cost depending on the size of the email list/customer base that you wish to manage on the Mautic platform. Unless you are competent in using marketing automation tools, it is likely that you will need a variety of paid assistance in order to set up and manage this tool.

Q: How do I learn more about Mautic or get a quote?

To find out more about Mautic please email sales[at]roimedia.ltd.

About Onlywire

Q: What is OnlyWire?

A: OnlyWire is an automated social bookmarking service with 40+ social bookmarking sites.

Q: Will I have access to OnlyWire?

A: You will have access to OnlyWire if you have subscribed for a Social Media Package.

Q: Where do I log into OnlyWire?

A: Go to this link https://onlywire.com/signin and enter the username and password provided by ROI Media. If you have not received these credentials or have lost them please email support[at]roimedia.ltd and we will provide them.

Q: What do I do once logged into OnlyWire?

A: You need to link social networks to OnlyWire to start posting. There are instructions available once you have signed in.

Q: Do I need to sign up for all supported networks?

A: Signing up for all networks is not required. However, you need to establish accounts with networks to submit content. For instance, if you want to post to Facebook, you need to establish a username and password with Facebook and add the login information onto your OnlyWire Network Page.

Q: Can I send my own posts via OnlyWire?

A: Yes. Before you start posting your content to your social accounts via OnlyWire, make sure you are logged in. 

Q: How do I get support for OnlyWire?

A: Click the Support tab inside your OnlyWire account and they will assist you directly.

About Open Source Software

Q: What is open source software?

A: Open-source software (OSS) is software with its source code made available under a license, where the copyright holder provides the rights to study, change, and distribute the software to anyone and for any purpose. The open source software used by ROI Media has been developed in a collaborative, public manner.

Q: Why use open source software?

A: There are many benefits to using open source software – not the least of which is the fact that it is free. Open source software that is in wide use often has a significant developer community behind it, meaning that source code is constantly being updated, and software to extend the usability of the OSS is always under development.

Q: Why do people create open source software?

A: In many cases, people create and contribute to open source software projects for completely altruistic motives. They want to be a part of something that delivers value to themselves and the developer communities in which they participate. Others participate for the money to be made from extending the functionality of OSS.

Q: Is open source software safe?

A: Not all open source software is created equal. The open source software used by ROI Media emanates from large and reliable developer communities. Whilst that is no absolute guarantee of software integrity, the problems tend to be minimal at most.

Q: What open source software does ROI Media use?

A: ROI Media uses the WordPress content management framework for the vast majority of websites that it develops and Mautic as a marketing automation platform. Occasionally, we use Joomla! and other widely used content management systems. There are sections of our FAQ page dedicated to WordPress, Joomla! and Mautic.

About ROI Media Support

Q: How do I get support for my website?

A: All support requests including requests for your personal Webmaster to do something should be emailed to support[at]roimedia.ltd.

Q: Can I call somebody and get telephone support?

A: No. We do not provide telephone-based support.

About Stripe

Q: Who and what is Stripe?

A: Stripe is an international company which manages payments for millions of business, like ROI Media. You can learn more about Stripe by visiting their website at https://stripe.com.

About Thrive Themes

Q: What are Thrive Themes?

A: Thrive Themes create and maintain a variety of WordPress templates and plugins, built to get more traffic, more subscribers, more clients and more customers for you. By default, all websites developed by ROI Media use Thrive Themes.

Q: Do I have access to all Thrive Themes Tools?

A: ROI Media has a multi-site developers license for all Thrive Themes and Tools. If you want access to a particular tool please email support[at]roimedia.ltd.

About WordPress

Q: What is WordPress?

A: WordPress is web publishing software for blog or website creation. It is also a highly flexible content management system (CMS) that enables you to build and manage your website.

Q: What is open source software?

A: We have a whole section on this in our FAQ’s. You should read this if you’d like to get a full understanding of the many advantages for your business of using an open source platform like WordPress.

Q: Why does ROI Media recommend WordPress?

A: WordPress is far more than just a content management system (CMS). It provides an extremely robust and extensible platform for almost any kind of website. Rather than trying to be “all things to all people” ROI Media has committed heavily to the WordPress platform and owns a wide variety of commercial developers licenses for WordPress plugins and extensions. This allows us to develop exceptional websites, which are affordable for the average small business.

Q: What can WordPress do for my business?

A: WordPress has a bit of a learning curve if you want to be able to do a lot with it yourself. If you just want to make page edits on the fly, or post the odd blog, you can learn how to do that competently in less than 30 minutes. If you can operate Microsoft Word, you’ll be able to use WordPress at a basic level.

Q: How much does WordPress cost?

A: As open source software, WordPress is free to download. WordPress is constantly being updated by the developer community, and updates are also available for free.